Welcome

HMI Security Systems is the trading name of H Mandima Investments Private Limited

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HMI Security Systems is one of the country’s leading installers and suppliers of high performance security systems and electrical equipment. Our products are the most reliable on the market; they are durable and affordable. Combined with the excellent service we offer, we believe that when it comes to installation and service, you need to look no further.

Peace of mind through product and service excellence is our unique selling point. This is reflected in our choice of the very best of equipment so that you can be rest assured that when you engage hmi security systems for your installations and service, you are getting peace of mind.

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HISTORY OF hmi security systems

HMI security systems had its start in Ruwa, 1999 has grown into one of Zimbabwe’s leading electronic and electrical installation and service companies. HMI security systems is firmly committed to playing a participation role in the communities surrounding the suburbs, office and industrial parks it operates in.

The company actively pursues the value discipline of Operational Excellence in everything it does. Each and every team member has been made aware of our value discipline and is constantly reminded of this.

A major part of our success is attributed to the fact that we only install tried and tested, technically superior equipment. To this end, we strive for Zero Defect, first time round, always. We believe this philosophy is carried through our team into the standard of excellence in their work in your homes, offices and factories.

Our Approach

  •  To forge trusting long-term win-win relationships with all our stakeholders (customers, suppliers, employees, shareholders and the community).
  • To create and maintain effective channels of communications with our customers by listening, observing and effecting the right solutions to fulfil their needs.
  • To continuously measure our customers’ satisfaction.
  • To ensure that our jobs have total team commitment, are completed on time and are installed right the first time round every time.
  • To provide our employees with the necessary training, to give them the opportunity to please our customers thus ultimately pleasing the stakeholders (customers, suppliers, employees, shareholders and the community).
  • To be professional, enthusiastic and committed to all our stakeholders
    (customers, suppliers, employees, shareholders and the community).
  • To provide quality products and services as dictated by customers’ needs.

Target Market/Segment

We have targeted the broad spectrum of domestic, office and industrial prospects that look more like our current best clients.

What do our current best clients look like?

a) They are people we see on regular basis (whether on our doorstep or further away),
b) They have both the ability and willingness to pay for quality products and service,
c) They refer us to prospective clients (because they are satisfied with our product and service levels)

Marketing

Because the quality of our jobs is our shop window, we emphasise product and service excellence.

Affordability

We only supply and install superior products at prices that are highly competitive. We strongly believe that buying cheap merchandise to save money is like stopping a clock to save time. Our money is made in the long term by servicing loyal customers over a long
period of time.

Accessibility

We are a 24/7 company making it easier for customers to meet with us when it is convenient for them.

Tax Compliance

We are registered for both VAT, Income Tax, PRAZ and are holders of the current Tax Clearance Certificate. Our VAT registration number is 10019278.